Kit refund policy
Kits are optional one-time add-ons inside SureFire Deadlines, such as Evergreen Funnel in a Weekend and Year of Promos. Here's how refunds work for them.
30-day money-back guarantee
Every kit is covered by our 30-day money-back guarantee. If you're not happy with a kit for any reason, ask for a refund within 30 days of buying it and we'll refund it in full to your original payment method, usually within 5 to 10 business days.
To ask for a refund, use Help in your account or reply to your payment receipt, and tell us which kit.
What happens when a kit is refunded
A kit is something we build for you, so a refund takes it back out of your account:
- The kit is locked again and no longer shows as yours under Kits.
- Everything the kit wrote for you is deleted from your account: the emails, sales page blocks and social captions.
- Year of Promos stops building promos for you.
- Promos the kit set up that you never switched on are deleted.
- Campaigns the kit set up that are live are paused. Countdown timers and smart links from those campaigns that you copied into your emails or pages stop counting down.
Your own campaigns, and everything else in your account, are not affected.
Partial refunds and buying again
If we agree to refund only part of a kit's price, you keep the kit. You can unlock a refunded kit again at any time, at the price shown in your account at that time.
Everything else
Refunds for your SureFire Deadlines plan (monthly, annual or one-time) follow our main Refund Policy. Refunding your plan doesn't refund a kit, and refunding a kit doesn't change your plan.
